Friday, June 27, 2008

Trainline.com usability: fail

My second attempt at buying a train ticket from the trainline today appears to have hit the buffers. I'm in the middle of the transaction, what do I do now? The same thing as the first attempt, wait an hour or so to see if a confirmation email comes through.

Definite fail.

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1 comment:

  1. Jason Cartwright12:45 PM

    Even when it works as designed thetrainline fails epically.

    They appear to have a monopoly as well, where they power every train operator's online ticketing system.

    I usually end up just going to a station.

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